Replace Your Answering Service With an AI Agent That Actually Runs Your Front Desk
FrontDesk360 AI answers calls, handles customer questions, books appointments, cancels and reschedules jobs, transfers important calls, and works with compatible scheduling and dispatch software.
Built from the same type of AI system used inside a real service business to replace an answering service costing more than $1 per minute.
No generic software handoff. We configure the system around your company's actual procedures.
Stop Paying Answering-Service Prices for Message Taking
Traditional answering services can become expensive quickly, especially when they charge by the minute. Even after answering the phone, many services still leave your team responsible for calling customers back, scheduling appointments, updating the calendar, answering repetitive questions, and managing changes. FrontDesk360 AI is designed to perform more of the actual work during the call.
Expensive Per-Minute Billing
Every call adds up fast when you're paying by the minute - even for calls that should have ended in a booking.
Missed Scheduling Opportunities
A service that only takes messages leaves your team to follow up, book, and confirm - the work still falls on you.
Repetitive Office Work
Answering the same questions, processing cancellations, and rescheduling jobs consumes front-desk time that could be handled automatically.
Slow Customer Response
Customers who can't reach someone or get an answer quickly move on. Delayed responses cost jobs.
One Complete AI Front Desk for Calls, Chat, Scheduling, and Customer Updates
FrontDesk360 AI manages the customer journey from the first phone call or website chat through the completed booking.
AI Call Answering
Answers inbound calls with a natural-sounding AI voice trained around your company's approved information, services, hours, service areas, pricing, and procedures.
GPT-Powered Website Chatbot
Optional Add-On
Answers questions about your company, explains services, captures customer information, and can schedule appointments directly inside the website chat.
AI Scheduling and Booking
Checks availability, gathers required customer details, books appointments, cancels appointments, and reschedules through compatible scheduling or field-service software.
Outbound AI Calling
Optional Add-On
Authorized staff can manually trigger outgoing AI calls for technician-on-the-way notices, delays, appointment changes, rescheduling, customer updates, or voicemail messages.
Call Transfers and Messages
Transfers important calls to the correct person and collects clear messages when a live transfer is unavailable.
Built From a Real Business Problem
FrontDesk360 AI was not created as a theoretical software project.
It grew from the real phone, scheduling, and customer-service needs of an operating service business.
The founder was paying an answering service more than $1 per minute, but the service still could not fully handle scheduling, customer questions, cancellations, rescheduling, dispatch, and technician communication.
A more capable AI phone agent was built to perform actual front-desk work, not simply answer calls and take messages.
Now that same practical approach is available to other businesses.
From Setup to a Smarter Front Desk
01
We Learn Your Business
We review your services, business information, scheduling rules, transfers, cancellations, rescheduling procedures, and customer communication.
02
We Build Your AI Agent
We configure the phone agent around your approved company information and workflow.
03
We Connect and Test
We connect compatible phone, scheduling, booking, CRM, or dispatch systems and test real call situations.
04
Your AI Front Desk Goes Live
The agent begins answering calls, managing scheduling requests, transferring calls, and completing approved front-desk tasks.
More Than a Traditional Answering Service
Not every answering service is the same, and FrontDesk360 AI may not be the right fit for every situation. This comparison reflects typical answering-service capabilities - review carefully and ask us about your specific needs.
| Capability | Traditional Answering Service | FrontDesk360 AI |
|---|---|---|
| Answers inbound calls | Often available | ✓ Included |
| Takes messages | Typically included | ✓ Included |
| Answers company questions | Often limited | ✓ Company-trained |
| Books appointments | Depends on provider | ✓ When configured |
| Cancels appointments | Depends on provider | ✓ When configured |
| Reschedules appointments | Depends on provider | ✓ When configured |
| Connects to scheduling software | Sometimes available | ✓ When compatible |
| Supports dispatch workflows | Rarely included | ✓ When configured |
| Transfers calls | Sometimes available | ✓ When configured |
| Provides call summaries | Depends on provider | ✓ Included |
| Website GPT chatbot | — | Available Add-On |
| Outbound AI calling | — | Available Add-On |
Built for Businesses That Depend on Calls and Appointments
Appliance Repair
Schedule service calls, collect appliance information, answer approved service-fee questions, cancel and reschedule appointments, and route customers.
HVAC
Schedule service and maintenance, separate urgent and routine calls, collect equipment details, and route emergencies.
Plumbing
Collect problem details, confirm service areas, book jobs, and transfer high-priority calls.
Electrical Contractors
Schedule estimates and service calls, separate residential and commercial inquiries, and route urgent issues.
Roofing
Schedule inspections, collect property information, and capture storm-related leads.
Cleaning Companies
Explain service options, schedule estimates, and manage one-time or recurring appointments.
Auto Repair
Collect vehicle information, schedule service appointments, and route repair-status calls.
More Industries
Pest control, locksmiths, property maintenance, garage-door companies, and more.
Simple Inbound Call Plans
Choose a plan based on your estimated monthly inbound call minutes. Outbound calling and website chatbot services are separate add-ons.
Essential
$249 / month
$599 setup fee
• 200 inbound minutes
• Customized AI phone agent
• Company-trained answers
• Appointment scheduling
• Cancellation and rescheduling
• Compatible scheduling or dispatch connection
• Call transfers
• Message taking
• Call summaries
• Initial testing and corrections
Most Popular
Professional
$349 / month
$699 setup fee
• 500 inbound minutes
• Everything in Essential
• More detailed call flows
• Multiple appointment types
• Additional routing rules
• More advanced scheduling procedures
• Standard ongoing adjustments
Business
$499 / month
$799 setup fee
• 1,000 inbound minutes
• Everything in Professional
• Higher-volume handling
• More complex routing
• Additional calendars or departments when compatible
• Priority support
More Than 1,000 Minutes?
Contact us for a custom consultation and pricing review.
Plans include inbound voice minutes only. Outbound calling is separate. Website chatbot is separate. Software compatibility is reviewed before setup. Custom programming may require additional fees. Final features depend on the approved workflow.
Extend Your AI Front Desk With Optional Add-Ons
Turn Your Website Into Another Front Desk
Add a company-trained GPT chatbot that answers questions, explains services, captures customer information, and can schedule appointments directly inside the chat.
Company Q&A Chatbot
$99 / month
$299 setup fee
Website Chatbot With Booking
$179 / month
$499 setup fee
Let Your Team Trigger Customer Calls Without Stopping to Dial
Authorized staff can manually trigger outgoing calls for technician-on-the-way notices, delays, rescheduling, customer updates, and approved voicemail messages.
Starting at $79 / month, plus outbound usage.
Outbound calls are manually initiated by authorized staff. They are not automatic appointment reminders.
Call the AI Agent and Test It Yourself
Ask about services, hours, scheduling, rescheduling, cancellation, or speaking with a live person. The demonstration shows the type of AI phone agent that can be customized for your business.
You will be speaking with an AI phone agent.
Common Questions Before You Decide
These are the questions most service-business owners ask before moving forward. For the full list, visit the FAQ page.
Can FrontDesk360 AI schedule appointments?
Yes, when connected to compatible scheduling or field-service software. The agent can check availability, collect customer details, and book appointments directly during the call. Software compatibility and available functions are confirmed during consultation and setup.Does it work with my current software?
Compatibility depends on your specific platform. FrontDesk360 AI works with many common scheduling, booking, CRM, dispatch, and field-service platforms. We review your software during the consultation process before setup begins.Can it transfer calls to a real person?
Yes. The agent can transfer calls to the correct person or department based on your approved routing rules. If a live transfer is unavailable, it collects a clear message.Are outbound calls sent automatically?
No. Outbound calls are manually initiated by authorized staff. They are not automatic appointment reminders or unsolicited automated calls.How long does setup take?
Setup timelines vary based on the complexity of your workflow, software integrations, and the number of call scenarios to configure. We discuss expected timelines during the consultation.Can I change what the agent says after it goes live?
Yes. Approved updates to scripts, procedures, and information can be made after launch. Significant changes may require additional configuration time.
Your Customers Are Calling. Make Sure Something Capable Answers.
Replace basic message taking with an AI phone agent customized to answer questions, book appointments, manage scheduling requests, transfer calls, and support your business workflow.